Our services

Domiciliary care

We provide domiciliary care to service users with a broad range of needs.

Personal care

We help with everything from personal hygiene and dressing to making food and drinks. We also make beds, take bins out, and do washing up.

Sitting/social service

We can give the main carer a break so they can rest and recharge, while also providing social interaction for the person receiving care.

Shopping

We'll take care of everything from picking up the items on a list, to safely unpacking them in the home.

Specialist services

Specialist services we work with the local health authorities and hospices in providing end of life care to service users who wish to be at and stay at home. We work with the community and hospice at home nurses to provide an all-round holistic approach to end of life care.

This service is provided to all service users whether they have cancer, heart problems, Motor neuron disease, renal failure and other medical conditions that may require specialist care.

Other specialist medical conditions that Ivory Homecare can assist with are: diabetes, strokes, dementia/Alzheimer, Huntington’s disease, spinal injury, cerebral palsy, epilepsy, Parkinson’s, multiple sclerosis etc.

A bit more on our services...

Home care/domiciliary care is a service that is provided by Health Care Assistances to enable and support vulnerable adults (anyone over 18 who requires care is defined as an vulnerable adult) to live safely and actively in society with in their own homes.

A care package is provided to the individual and tailored to their individual requirements, for example different visits throughout the day. 1 daily visit maybe required for 1 service user and another service user may require 4 visits a day to enable them the quality of life they require. Once an enquiry has been made a risk assessment is completed with the service user by a manager and their specific request/needs are recorded and discussed to enable the correct care package to be provided efficiently and effectively.

An information pack is either sent out to the service user or provided at the risk assessment with Ivory Homecare policies and procedures that CQC require us to provide.

“Just to say thank you for all your help with Mum. It made our life so much easier to know that she had such good care from all.”

Veronica

“Ivory are one of many good care agencies who care those like me should get the praisethey deserve”

Paul

“Thank You to ‘all the girls’ for your kindness and caring that you gave Dad. We will always be grateful for your friendly attitude…”

Terry

“A big thank you from myself & family for all your help & kindness to assist me to be able to care
for my husband at home. I do miss seeing you all.”

Pat

“Thank you so much for everything you did to provide such excellent care for mum. All of you
were amazing... ”

Mary

“Thank You so much Fiona for having such lovely carers and for what they do for me. They have a lot of patience.”

Teresa

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